We have a huge range of products to select from. Just log on to our site & click on the product & check out the product description. If you are still confused our Beauty Experts would love to chat with you. Just give mail us at hello@quenchbotanics.com or you can give us a call on 1800-2666-299. You can also reach us through our Facebook & Instagram page.

All our Products are 100% cruelty-free and not tested on animals.

You can purchase Quench products on https://www.quenchbotanics.com. We will soon be expanding our presence online and offline. We will update you as soon as Quench reaches out your nearest store. Check this place for more updates.

Some of our products are non-veg, you can check the detailed ingredient list of each product in the Product Description.

After confirmation, the orders are shipped within 24-48 working hours.

After shipment, the order usually gets delivered in 2-5 working days, depending on your location.

You can log in to your QUENCH account and track your order in 'My Orders' section. We will also send you an email with the tracking details once the order is shipped.

You can drop an email to hello@quenchbotanics.com or call on 1800-2666-299 within 12 to 24 hours of placing the order.

A minimal fee of ₹49 is applicable on orders below ₹399.

We send an email and SMS with the order ID, once the order is confirmed. You can also check your order details after login to the website in 'My Account' > 'Order' section.

You can drop an email to hello@quenchbotanics.com or call on 1800-2666-299 within 12 to 24 hours of placing the order.

Once the order is placed we cannot make any changes in the products.

You can pay viaDebit and Credit CardsNet bankingCash on DeliveryPayUmoneyWalletse-Gift cardsReward PointsYou can also check for the availability of Cash on Delivery option at your location after adding the shipping address while placing the order.

This can be due to internet connectivity or tech issue. Please drop an email to hello@quenchbotanics.com or call on 1800-2666-299 and we would surely assist you with your payment status.

Go to https://quench-botanics.myshopify.com/, click on the person pictogram at the top of the page, register via your phone number and then enter your first name, last name, and email address or register via Google and then click on create.

Log into your https://quench-botanics.myshopify.com/ account you will see view address link, on click of it you get a link of add new address. On click of Add new address you will get a form to enter your new address fill out the required details and click on add address to save new address. You can also update and delete your address from edit and delete link.

Yes, We use latest security and encryption techniques to ensure the security of your personal information. We do not sell or rent your personal information to third parties for their marketing purposes. We view protection of users' privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets.

Please drop us a mail on hello@quenchbotanics.com or call on 1800-2666-299 with product details and the cause of returning the product. We will be happy to assist you.

Canceled Order: In case of a prepaid order - the amount will be refunded back to the account from which the payment was initiated, within 3-5 working days. Returned Order : (a) In case of a prepaid order - the amount will be refunded back to the account from which the payment was initiated, within 3-5 working days, (b) In case of a cash on delivery order - the amount will be refunded in the form of a cheque or bank transfer for which certain details need to be provided over email (hello@quenchbotanics.com) or call on 1800-2666-299, the amount will be refunded back to the account from which it was paid within 3-5 working days.

You can drop in a mail to us hello@quenchbotanics.com or call on 1800-2666-299 within 14 days of receiving your product and reverse pickup will be arranged. Once the product reaches to us we will help you with the refund or replacement.

We take utmost care while shipping your orders and do a proper quality check and scanning before dispatching to ensure a hassle-free experience. In case of any issues with the order received, please reach us at hello@quenchbotanics.com or call on 1800-2666-299. Also, share the pictures of the products received on email so that we can assist you without any delay.

We take utmost care while shipping your orders and do a proper quality check and scanning before dispatching to ensure a hassle-free experience. In case of any issues with the order received, please reach us at hello@quenchbotanics.com or call on 1800-2666-299.

For offers, you can check our website banners or visit the OFFERS page. You can also subscribe to our Newsletter to get updates on the upcoming offers and launches.

Two offers cannot be clubbed. Gifts chosen cannot be exchanged.

Products in the kit are predefined & cannot be exchanged. Partial product/s from the kit cannot be returned.

The first-time user offer: NEWQUENCH is applicable on all full-size products.

Two offers cannot be clubbed. Offer valid on the collection page only. Complimentary products once selected cannot be replaced.